Established for over 100 years, the Motorcycle Industry Association (MCIA) is the trade body for motorcycle manufacturers and importers and companies wholesaling associated products and services.
Membership of the Association for a manufacturer or importer of motorcycles carries with it a commitment to act in accordance with a Code of Practice, which sets standards to ensure that all motorcycles, scooters and mopeds are supplied in a safe and responsible manner, that they fully meet the expectations set in promotional material and that after sales obligations are honoured. The Code also provides an independent escalation process, through an impartial Chartered Trading Standards Institute (CTSI) approved Alternative Dispute Resolution (ADR) provider*, in the unlikely event that a problem occurs and a customer is dissatisfied with the outcome of a complaint.
The MCIA's Code of Practice is at the core of the Buy With Confidence Programme, and by their participation, our members demonstrate their professionalism and commitment to customer satisfaction, pre and post sale.
* ADR offered through The National Conciliation Service, First Floor, 2 Allerton Road, Rugby CV22 0PA
Motorcycle Industry Association
The MCIA is the trade body for motorcycle manufacturers and importers and companies wholesaling associated products and services.
If you're thinking about learning to ride a scooter or a motorcycle, or getting back on one after a bit of a break, then visit the Get On site.