Established for over 100 years, the Motorcycle Industry Association (MCI) is the trade body for motorcycle manufacturers and importers and companies wholesaling associated products and services.
Membership of the Association for a manufacturer or importer of motorcycles carries with it a commitment to act in accordance with a Code of Practice, which sets standards to ensure that all motorcycles, scooters and mopeds are supplied in a safe and responsible manner, that they fully meet the expectations set in promotional material and that after sales obligations are honoured. The Code also provides an independent escalation process, in the unlikely event that a problem occurs and a customer is dissatisfied with the outcome of a complaint.
In today's environment where increasingly sales take place via the Internet, it can be hard to distinguish between companies and their products, and such reassurances are more important than ever.
The MCI's Code of Practice is at the core of the Buy With Confidence Programme, and by their participation, our members demonstrate their professionalism and commitment to customer satisfaction, pre and post sale.
Motorcycle Industry Association
The MCI is the trade body for motorcycle manufacturers and importers and companies wholesaling associated products and services.
If you're thinking about learning to ride a scooter or a motorcycle, or getting back on one after a bit of a break, then visit the Get On site.